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Refund Policy

  • No Refund on Healing and Readings, Kindly avail after proper inquiry and knowing and understanding this alternative therapy method. 

  • We do not refund for any orders unless there is a defect in our product.

  • Any damage due to shipping won’t be covered under our policy.

  • Return the product in the same condition as you received it, in its original packaging along with original tags and include your invoice.

  • You need to inform us of the issue within 48 hours from date of the product received via mail pratibbhajindal369@gmail.com

  •  The return merchandise should reach us within 5 days (for India clients) and 12 days (for international clients) from the date on which the product is delivered. Our Address: #27, Manshahia Colony, Patiala-147001, Punjab.

  •  No returns on discounted merchandise.

  • We will not accept the product:
    (a) if it has been damaged by you
    (b) if it’s altered as per specs shared by you
    (c) if it has been worn.

  • Once the product is received, the customer care team at Pratibha Jindal's will inspect the product and we will notify you of the approval or rejection of your refund.

  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

  • Orders once placed on our website won’t be cancelled or refunded.

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